Expert Decision (Binding) for Music Users

What is it? There are times where the participants cannot resolve the issues themselves and need someone who is an expert in the area of dispute to hear and decide the matter. The expert is impartial and has recognised skill or knowledge in the subject matter of the dispute. They are selected by the Resolution

Mediation for Music Users

What is it? Mediation is an informal process with a mediator trained in assisting participants to resolve disputes, without the mediator providing a view. The goal of mediation is for people to have a safe space and a skilled person to assist their negotiation. This can often result in a resolution. The mediator is trained

Negotiation for Music Users

In matters involving APRA AMCOS or OneMusic Australia, it may involve a discussion between the Resolution Facilitator and APRA AMCOS or OneMusic Australia with a view to resolving the matter. This is appropriate where there is an administrative error or a coordination issue. This is an early informal intervention and may involve the person reporting

Expert Opinion (Non-Binding) for Music Users

What is it? Expert View (Non-binding) constitutes a non-binding evaluation made for the participants jointly, by a person with expertise in the areas that are outstanding between the participants as outlined in a terms of reference document. The expert is a person with specialist knowledge of the subject matter of the dispute, who can use

Expert Decision (Binding) for Music Creators

What is it? There are times where the participants cannot resolve the issues themselves and need someone who is an expert in the area of dispute to hear and decide the matter. The expert is impartial and has recognised skill or knowledge in the subject matter of the dispute. They are selected by the Resolution

Expert Opinion (Non-Binding) for Music Creators

What is it? Expert View (Non-binding) constitutes a non-binding evaluation made for the participants jointly, by a person with expertise in the areas that are outstanding between the participants as outlined in a terms of reference document. The expert is a person with specialist knowledge of the subject matter of the dispute, who can use

Mapping for Music Creators

What is it? Mapping makes available a mediation-type process with a person who has both mediation and industry expertise which can be used to assist resolution. It is up to the participants to decide if they choose to use the mapper’s advice to find an option that works for them in resolving the issue. Who

Mediation for Music Creators

What is it? Mediation is an informal process with a mediator trained in assisting participants to resolve disputes, without the mediator providing a view. The goal of mediation is for people to have a safe space and a skilled person to assist their negotiation. This can often result in a resolution. The mediator is trained

Negotiation for Music Creators

In matters involving APRA AMCOS or OneMusic Australia, it may involve a discussion between the Resolution Facilitator and APRA AMCOS or OneMusic Australia with a view to resolving the matter. This is appropriate where there is an administrative error or a coordination issue. This is an early informal intervention and may involve the person reporting