Assistance with direct negotiation or a member of the Resolution Facilitator team negotiates an outcome on your behalf.
Variable
$50 inc. GST Amount in dispute less than $1500, or non-monetary dispute
$75 inc. GST Amount in dispute between $1500 – $3000
$150 inc. GST Amount in dispute over $3000
10 days from initial phone consultation and triage.
Mediation
Optional Pathway
- Informal and flexible
- Mediator does not provide a view
- Outcome decided by the parties
Variable
No fee Disputed amount under $10,000
From $3500 Disputed amount over $10,000
Up to 6 weeks.
Expert Opinion (Non-Binding)
Optional Pathway
- Access a subject-matter expert
- Expert provides an opinion
- Expert’s opinion is non-binding
Variable
No fee Disputed amount is less than $10,000.
From $5500 Disputed amount is over $10,000.
Up to 4 months
Expert Decision (Binding)
Optional Pathway
- Access a subject-matter expert
- Expert provides an opinion
- Expert’s opinion is binding
Variable
No fee Disputed amount under $10,000.
From $7,500 Disputed amount over $10,000.
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