Submit your issue or dispute via Elker

Elker is an encrypted reporting pathway which ensures your matter is dealt with confidentially. It connects you to an excellent case management system and allows you to track your matter via a mobile app or by logging into our portal.

When you submit your report, it will be directed to the right person for your matter and they will be notified. You can expect a first response within 48 hours.

Submit your issue or dispute via Elker

Request a callback

Send us a message directly using the form below and we will aim to get back to you within 72 hours.

Compliments and complaints

We have a special location for receiving complaints and compliments. Our separate pathway means that it gets directed to the right person and we can respond to you properly.

Click here to speak your mind.