Information for

Disputes with APRA AMCOS

If your dispute is with another music creator, click here to read more.

Overview

For any dispute with APRA AMCOS, there are a number of pathways and options available via the Resolution Pathways service.

The diagram below gives an outline of the process for music creators from start to finish.


music-creators-pathway-map-services

Pathways for disputes with APRA AMCOS

Before you get started, have a quick read over the pathways available, their costs and timeline. You can click on each pathway to learn more. Pathways are listed in order of formality.

When you are ready, or if you would like to find out more information, you can submit a matter directly via the website. Click here.

Assistance with direct negotiation or a member of the Resolution Facilitator team negotiates an outcome on your behalf.

Variable

$50 inc. GST Amount in dispute less than $1500, or non-monetary dispute

$75 inc. GST Amount in dispute between $1500 – $3000

$150 inc. GST Amount in dispute over $3000

10 days from initial phone consultation and triage.

Mediation

Optional Pathway

  • Informal and flexible
  • Mediator does not provide a view
  • Outcome decided by the parties

Variable

No fee Disputed amount under $10,000

From $3500 Disputed amount over $10,000

Up to 6 weeks.

  • An informed conversation
  • Guided by industry and mediation experts
  • Decision is non-binding
  • Access a subject-matter expert
  • Expert provides an opinion
  • Expert’s opinion is non-binding

Variable

No fee Disputed amount is less than $10,000.

From $5500 Disputed amount is over $10,000.

Up to 4 months

  • Access a subject-matter expert
  • Expert provides an opinion
  • Expert’s opinion is binding

Variable

No fee Disputed amount under $10,000.

From $7,500 Disputed amount over $10,000.

Comparing available pathways


music-creators-services-pyramid

Getting started on your pathway

The first crucial step is to submit your matter via our portal. Your matter will be logged and then you will be contacted by the Resolution Facilitator team within 48 hours. Start your pathway