About Resolution Pathways

The resolution pathways are designed to assist parties to resolve disputes or to ensure an independent determination of issues where appropriate. The pathways are available for disputes involving music creators, APRA AMCOS, OneMusic Australia, and/or music users.

  • An independent, trained resolution facilitator to match the pathway and the problem.
  • A pool of skilled, trained resolvers.
  • Peer Assist for music creators to access advice and assistance from their peers.

Genesis – our creation

Resolution Pathways was created from a framework within an Australian Competition and Consumer Commission (ACCC) authorisation process. The ACCC provides a written authorisation which sets out the ways in which APRA and Resolution Pathways are permitted to operate. Click here to view the ACCC authorisation.

The ACCC authorisation also creates the role of a Resolution Facilitator, to establish, manage and run the service. Together with a volunteer group of industry stakeholders, the Resolution Facilitator has built upon the ACCC authorisation to create the current offering of pathways. Click here to view the stakeholders.

APRA’s authorisation with the ACCC applies to all operations of APRA including its licensing of businesses under OneMusic Australia and AMCOS.

Team, roles and responsibilities

The Resolution Facilitator is in charge of the day to day operations of Resolution Pathways and the management of disputes. Their primary role is to establish, manage and run the pathways.

Transparency is important for an external scheme. There is a governance committee with an Independent Chair to ensure the scheme remains robust and transparent. You can a view list of the committee members here and see their charter here.

Industry knowledge is crucial for Resolution Pathways. A stakeholder group assists to make sure that Resolution Pathways is up to date and industry appropriate.


APRA AMCOS is a music rights organisation representing over 100,000 members who are songwriters, composers and music publishers.

They license organisations to play, perform, copy, record or make available their members’ music, and distributes the royalties to their members.

What is OneMusic?

OneMusic Australia is a joint initiative between the Phonographic Performance Company of Australia (PPCA) and APRA AMCOS. OneMusic Australia offers joint public performance licences so there is no longer any need for separate licence agreements and invoices from the PPCA and APRA AMCOS.