Negotiation for Music Users
In matters involving APRA AMCOS or OneMusic Australia, it may involve a discussion between the Resolution Facilitator and APRA AMCOS or OneMusic Australia with a view to resolving the matter. This is appropriate where there is an administrative error or a coordination issue.
This is an early informal intervention and may involve the person reporting having a direct conversation with the other party having received some pointers from the Resolution Facilitator or assistance from a peer (peer assist).
10 days from initial phone consultation and triage.
$50 inc. GST Under $10,000, or non-monetary dispute
$75 inc. GST Between $10,000 – $15,000
$150 inc. GST Over $15,000
The amount depends on the annual licence fee (or potential licence fee) involved. (The fee schedule is taken directly from the ACCC authorisation.)