What is it?

Mapping makes available a mediation-type process with a person who has both mediation and industry expertise which can be used to assist resolution.

It is up to the participants to decide if they choose to use the mapper’s advice to find an option that works for them in resolving the issue.

Who is involved?

All those that need to be involved in the solution usually attend. This is decided as part of the mappers intake process. For intake, a mapper meets with all participants to understand the issues in the dispute and confirm who should be at the table. A mapper will meet with the participants separately or jointly to assess this.

Participants can represent themselves or bring a friend, lawyer, or other support person. The mapper will not make a decision – that is the role of the participants.

What does resolution look like?

Resolution looks different for different people. For some, it is getting a deeper understanding, or being heard. For others it is getting a deal to move forward, documented in a binding way. It is important to consider what constitutes resolution for the participants.